Trusted online auction marketplace · Local pickup & nationwide shipping

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Auctions

Frequently Asked Questions

Quick, helpful answers to your questions so you can bid confidently and shop smarter today.

Bidding

Browse open auctions, place your maximum bid, and our system automatically bids on your behalf up to that amount. The highest bid when the timer ends wins the auction.
Bids are binding. We do not allow bid retractions except in cases of obvious typos reported within 60 seconds of placement.
If a new bid is placed within the last 60 seconds of an auction, the timer extends by 60 seconds to ensure everyone has a fair chance.

Pickup Policy

Where do I pick up my items?   Items should be picked up at the store location where you purchased your items – see individual store auction pages for addresses.

All items must be picked up within 7 days of winning. After 7 days, items are forfeited and a storage fee may apply.
Yes — just bring a copy of the order confirmation and a photo ID. We’ll match the name on the account.

Shipping

Yes. Most items are eligible for nationwide shipping via UPS or FedEx. Shipping costs are calculated at checkout based on weight and destination.
Items typically ship within 2–3 business days of payment. Transit time varies by destination but averages 3–5 business days.
Furniture and appliances are pickup-only unless freight shipping is specifically listed on the auction.

Account & Payments

Click ‘Create Account’ in the header, enter your email and a password, and verify your email. It takes about 60 seconds.
We accept all major credit cards (Visa, MasterCard, AmEx, Discover), debit cards, and ACH bank transfers.
Your card on file is automatically charged within 1 hour of winning an auction.